Service level degradation
Lost Revenue
Imbalance between employees’ performance and operational cost
Time consuming planning and scheduling process
Lack of employee’s engagement
Lack of visibility and control
GOODT ECOSYSTEM
PROBLEMS GOODT PLATFORM RESOLVES
Goodt WFM – workforce management system for optimal shifts scheduling
Goodt HR Kiosk – biometric employee identification terminal with open HR-platform services
Goodt Game Center – corporate gamification system for individual and group motivation and engagement
● Processes historical data – average check and number of positions in it, profit, quality of personnel scheduling
● Calculates estimates of traffic and other business’ drivers
● Creates an optimal schedule and balances workload throughout a day
● Constantly improves its algorithms
● Tracks changes in performance and personnel workload for the whole chain, retail point and employee
● Suggests more personal and transparent motivation model, taking into consideration an employee’s experience and and organizational goals
● Record arrival and leaving time( clock in, clock out )
● Promptly notifies manager about employee’s being late or absent
● Simplifies registering days off and overtime
● Monitors employees’ presence
● Introduces engagement and satisfaction measurements to the supervising process
● Performs time sheets upload to your accounting system
● Supports integration with Goodt WFM or other shifts scheduling system
● Individual and group motivation
● Gamification scenarios designed specifically for your business needs
● Fully customisable graphics and game themes
● Benefits cafeteria: Awards, Prizes & Perks
● Quality and Quantity Monitoring - Sales, Call Center Operations, NPS, Administrative Metrics and Training
● Flexible rating
WHY GOODT
Growth of service
quality level of
10% on average
10%
Increase in employee engagement and performance improvement
from 5%
5%
Operational cost reduction
up to 15 %